How can we help you?
Did something go wrong, do you have a suggestion, or do you just want to say hello? We read every email and reply as soon as we can.
destek@bebek.app
One address for support, suggestions, press and partnership requests.
So we can help you faster
If you are reporting a problem, just add the following to your email. There is no need to share any personal information about your child.
- The name of the gameFor example: Vroom Vroom: Kids Car Racing
- Device model and Android versionYou can find them under Settings › About phone.
- A short description of the problemWhat happened, and on which level or screen?
- A screenshot, if you have oneSeeing the problem makes fixing it much faster.
Check here before you write
The game won't open or stays on a black screen
Try restarting your device and opening the game again. Make sure the "Android System WebView" and "Chrome" apps are up to date on Google Play. If the problem continues, write to us with your device model.
Vroom Vroom doesn't show up on Google Play for my device
Vroom Vroom runs on devices with Android 7.0 or later that support OpenGL ES 3.0. On very old devices, Google Play may not show the game.
Can I move my progress to a new phone?
Game progress is stored only on the device and is not kept on our servers. If Android backup is turned on, Android can restore the progress when you set up the new phone with the same Google account.
How do I turn the sound off?
You can turn the music and the sound effects on and off separately with the settings button in the game's main menu.